Store Policies, Postage & Handling

Refund Policy

Real Display Boards only refund on faulty items within 3 days of delivery. All faults & discrepancies must be reported within this time by phone or in writing.

Shipping & Deliveries Policy

Postage and Handling in most cases will be calculated based on the delivery state as outlined at time of checkout. However Real Display Boards reserves the right to pass on any extra postage charges to the purchaser. The purchaser will be notified of any extra charges that will apply prior to delivery. This might also delay the delivery time if the purchaser can not be contacted immediately. However we will strive to finalise and deliver the product as quickly as possible.

Real Display Boards dispatches your order within 48 hours of receiving full payment. Your order will be sent via courier or Australia Post. All deliveries should be received (Aust only) within 5 business days full payment being received. If Real Display Boards is unable to fulfill your order you will be notified within 3 business days by email or telephone.

Privacy Policy

Thank you for taking the time in learning more about how Real Display Boards manages your personal information.

This Privacy Policy explains Real Display Boards privacy practices in relation to its internet web site (“Site”). In some cases this Site may link or refer you to other web sites or organisations, which have their own privacy policy and practices.

In this Privacy Policy, when we refer to ‘personal information’, we mean information that can identify you or from which your identity can be reasonably ascertained – for example, your name and contact details. By using this Site, you agree to the terms of this Privacy Policy.

We reserve the right, to modify or remove portions of this Privacy Policy at any time.

Personal information
You can use this site without telling us who you are. The only personal information we collect about you is that which you choose to tell us. For example, we may need to collect your personal information so that we can provide you with services or to answer your requests or enquiries. It is our intention that this Privacy Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

How Information Is Used
Personal information that visitors submit to this Site is used only for the purpose for which it is submitted unless we tell you otherwise in this Privacy Policy or at the time of collection. Certain information you submit to this Site (for example, through the “Contact Us” feature) is sent to us over the internet, and used by our staff to contact you with regards to your enquiry. This information is not used by us for any other purpose.

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with Real Display Boards rights or property, users of this Site, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We strive to ensure the security, integrity and privacy of personal information submitted to our Site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. We will nonetheless endeavour to take all reasonable steps to protect the personal information you may transmit to us.

In addition, our employees and the contractors who provide services related to our information systems are obligated to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.